McCullough & Associates in house support team can answer all of your questions regarding your orders or our suppliers products. No matter how technical your questions. Our in store support network helps our customers and suppliers drive growth, profitability and brand loyalty. We are able to achieve this through new store store set up assistance and specialty merchandising displays.
Alisa Peterson joined McCullough and Associates in 2021 and is our Business Manager. She has over 25 years of experience in the retail/hardware industry and is responsible for customer and vendor billing inquiries, bookkeeping, marketing, and customer service. She also provides additional support for our key retail customers
Barb is our Administrative Assistant, handling all our incoming calls and data entry. She’s well versed on most computer software and is a great asset to all the salespeople with quotes and spreadsheet applications. Her background in the homebuilding industry has provided her with a great understanding of our industry. Barb joined our team in 2004.
Customer Service Manager
Jeff is our sales and customer service specialist. He has been with the company since 1993 and has responsibilities for all warehouse operations, display materials, store service coordinator, and IT specialist. Jeff assists with all service and special projects.
Office Manager & Shipping
Steve joined our firm in 1983 and serves as our Office Manager. Steve handles our office operations. Steve’s responsibilities include customer service, pricing, order entry, and inventory control of warehoused items.
Field Service & Merchandising Coordinator
Matt joined the company in August of 2019. Matt has over 20 years of service and merchandising experience as a manufacturers’ representative and most recently as store manager in the hardware industry. Matt coordinates merchandising & service and assists in other agency activities .